FAQ's
Q: Can I remove or paint the colored tip on my airsoft gun?
NO, It is against Federal Law and it will void all warranty. If any airsoft gun is returned to Get Some Airsoft for warranty without a colored tip on the gun - the gun will be turned over to local law enforcement and the customer will not be given a refund or credit. This is serious, so please do not do it !!
Q: Do you offer returns or exchanges?
Please see our Return Policy for information.
Q: How old do I have to be to purchase airsoft guns?
The person purchasing the airsoft gun MUST be 18 years of age or older. NO EXCEPTIONS.
Q: What is the best airsoft gun?
Granted, there are some guns that are better than others (Marui, Classic Army), however, the "best" gun will depend on your playing style and your personal preference. Some guns are more suited for close quarters combat (P90, MP5's), while other guns are designed for mid to long range engagements (M4's, AK's, AUG's).
We make every effort to carry high quality airsoft guns and gear, but at the end of the day the important thing is that "YOU" like the gun!
Q: Are your Facts and Statistics correct?
Yes, to the best of our knowledge and ability. Most, if not all, of these guns we actually play with and use on daily basis. Remember, we have always been players at heart and we always will be
Please note: we are human just as you are and may make the occasional mistake. If you feel any item description to be in error, email us at support@badassairsoft.com and we will look into it and update it if we are wrong.
Q: Do you guys really play airsoft?
We do play airsoft (at least when we are not working on the website). We do support the sport of airsoft fully and we will always be players. Once a player, ALWAYS a player.
The reason we started this website is simple. Airsoft is an amazing new sport in the US and we want to be around to see its growth and development. Also, we were tired of ordering stuff online that did not work or that did not fit like the website said it would.
We want to offer you a honest buying experience. We do use these guns. We are familiar with each and every product we sell. We make an effort to carry only the best quality products. Our main goal is your satisfaction with your purchase and your extended happiness months down the road.
Q: Do you have a retail store?
No, we do not have a retail outlet so you will need to place your orders through our website. If you have questions though just shoot us an email and we would be more than happy to do our best to assist you.
Q: Do you offer Special Orders ?
Yes, in most cases. Please call the store for more information.
Q: Where do you buy your airsoft guns?
Most items come directly from suppliers here in the U.S.A - no middle man. This allows us to offer you very competitive pricing, guaranteed stock on most items, and fast shipping!
Q: Tell me about Get Some Airsoft.
We started this business as players so that other players, like yourself, would have a place to buy some bad ass airsoft guns and gear where they know they are getting a great deal. We want you to get the right gun, at a great price, with the right accessories - Every time.
We will go out of our way to make sure that your purchase is correct in every way, from the battery and charger to the BB's. We all know that it is no fun to order a new toy, spend a lot of hard-earned cash, wait a few days for it to arrive, tear open the box, and then not be able to use it because 'the guy on the phone' forgot to tell you that you needed a battery !! We will make every effort to ensure that does not happen to you.
Q: Do you ship outside the USA?
We do ship some select orders outside the US. International orders cannot be placed online. Please contact our sales department to place an international order. We will be glad to process your order manually. International orders must be paid with Paypal and must ship with the USPS (Post Office).
Q: Do you take phone orders?
Yes. We would rather that you place your orders online to eliminate any chance of human error, however, feel free to call and we will take your order over the phone. We will be happy to do so: 1 (801) 898-9859 Mon-Fri 9am-5pm MST
Please be aware - the phone lines stay pretty busy, so be sure to leave a detailed message and we will call you back A.S.A.P!!
Q: My gun does not work. What do I do?
Step 1: First, consult your owners manual. Most manuals have an entire section dedicated to trouble shooting.
Step 2: If you are still having problems, please contact our tech group.
Q: Do you take any forms of payment other than credit card?
We accept PayPal and all major credit cards. We do offer 128 bit encryption and a secure database. We never share, sell or give your personal information to anyone for any reason (unless required by law). We respect your privacy and we value your business.
Here, at Get Some Airsoft, we not only want you to buy from us today, but we want you to be so pleased with your service that you will come back to us for all of your airsoft purchases.
Remember, when you buy from us we take care of our own!
|